You also should look in Event Viewer, as I described earlier. Netgear support may be able to use this information. You should do this after you reinstall the device and it is still working then do it again after the problem arises. You can also click the "Driver" tab to see some detail about the driver. On the "General" tab you'll see a "Device status" box that should have some additional information (although it may just say something like "Driver About the only idea I have at this point is for you to contact Netgear support.įor more information about the exclamation mark in Device Manager, double-click the entry for the WNDA3100. I saw the comment you left at the Windows Compatibility Center (and noted the bad link that was provided there).įrom your description, it sounds to me as if you have a defective device.
LemP Volunteer Moderator MS MVP (Windows Desktop Experience) 2006-2009 Microsoft Community Contributor (MCC) 2011-2012 Warning that appears to be related to this problem (you may see other Error or Warning events that are completely unrelated and generally harmless), double-click to open the event's Properties and then click the Copy button. In the left pane, double click "Windows Logs" and then click "System." Scroll down and see if there are any Error or Warning events. To view error information, type "Event Viewer" (without quotes) in the Search box and press Enter. When you say that your computer "keeps crashing," do you mean whenever you plug the adapter in? Is the computer OK if you reboot with the adapter removed? Are any of the devices in that category described as "USB 3.0"?Īre any of the devices in that category described as "USB Enhanced Host Controller"?Īccording to Netgear, if you're going to use their software (which you don't really need), you should use "the latest software version available"
#NETGEAR WNDA3100 DRIVER V2 SERIAL#
Then expand the "Universal Serial Bus controllers" category. If you don't know the answers to the preceding 3 questions, type "Device Manager" (without quotes) in the Search box and press Enter. Have you installed Service Pack 1 and subsequent Windows updates?ĭoes your computer have USB 3.0 ports? If so, does it also have USB 2.0 ports? If the computer has both USB 3.0 and USB 2.0, have you tried connecting the adapter to a USB 2.0 port?
#NETGEAR WNDA3100 DRIVER V2 INSTALL#
How did you install the device? Did you use the CD that came with it or did you just connect it to the computer? If you used the CD, does it indicate a version number?ĭescribe what happened when you connected the device to the computer.
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